Designing a Credit Card Benefit (NAC) Programme?
Consultation – establish the objectives in conjunction with the bank’s marketing and/or product department.
Design – create a benefit programmes best able to meet the objectives.
Support – from insurer for the programme designed and from service providers for administrative services (e.g. medical assistance and claims handling).
What are the typical benefits available?
A selection of our most popular benefits is:
- Purchase Protection – covers items bought on the card against loss, theft or damage.
- Price Protection – pays the difference in value of items bought on the card which are found to be cheaper elsewhere.
- Safe-on-Line – covers items bought over the internet which either do not arrive, are stolen during delivery or cannot be refunded.
- Extended Warranty – extends the manufacturer’s guarantee on items bought on the card.
- Travel Insurance – with tailored benefit levels and coverage for the cardholder and their family for both leisure and business trips.
- Personal Accident – paying a benefit if the cardholder is killed or disabled during a trip or whilst travelling on public transport in their home country.
- Mobile Phone – covering the theft of a mobile phone paid for using a specific card.
- Portable electronic device cover – includes cameras, iPods, laptops etc., whilst the cardholder is travelling.
- Car Rental Insurance – protects the customer from a large damage excesses on car rental contracts.
- Travel Disruption Compensation – pays an hourly benefit for cardholders whose trips are delayed or luggage is lost. Payment is not linked to costs incurred.
- Business Equipment Cover – protects company equipment whilst being used away from the office by an employee.
- Employee Replacement – covers the cost of sending another employee to replace one who has fallen ill on a business trip.
- ATM Robbery – refunds the cardholder if they are robbed after using a cash point.
- Event Cancellation – covers the cost of events booked on the card which the cardholder is subsequently unable to attend.